Tru By Hilton Albany Crossgates Mall Business photoTru By Hilton Albany Crossgates Mall Exterior photoTru By Hilton Albany Crossgates Mall Exterior photo
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From151US$ /night
Check-in
19Apr2026Select date
Check-out
20Apr2026Select date
Rooms and Guests2 Guests, 1 Room
Key details

Hotel overview and key features

1651 Western Avenue, Albany, New York, United States, NY 12203
-
Walking distance to Crossgates Mall
Great
8.6
8.5
/10
3.6
3.6
/5

Location

The Tru By Hilton Albany Crossgates Mall is located adjacent to Crossgates, Albany's entertainment and shopping hub. It offers easy access to over 20 dining options and attractions in the area. Proximity to SUNY Albany and the College of Nanoscale Science & Engineering provides a convenient stay for visitors.

Amenities

The hotel offers an indoor pool, fitness center, and complimentary hot breakfast for guests to enjoy. Pet-friendly rooms are available, accommodating up to two pets with a small fee. Free parking and digital key access further enhance the convenience of the stay.

Rooms

Rooms at Tru By Hilton Albany Crossgates Mall are designed for comfort and convenience, featuring connecting rooms for group travelers. Guests can earn points toward free nights through the Hilton Honors program. Each room comes equipped with a digital key for easy access.

Business

The hotel provides a business center equipped with essential services to cater to traveling professionals. Online tools facilitate group travel arrangements, making it easier for teams to coordinate their stays. Meeting spaces are available for gatherings and business needs.

Pet-Friendly Policies

The hotel welcomes pets, allowing a maximum of two pets per room for a fee of $75 per stay. This policy ensures that pet owners can enjoy their stay without having to leave their furry friends behind. Non-smoking rooms are also offered for those concerned about allergens.

Highlights

Location: Steps from Crossgates Mall

Amenities: Indoor pool & fitness center

Rooms: Connecting rooms available

Business: Online tools for group travel

“The hotel's prime location next to the mall certainly adds to its appeal. I particularly note the blend of comfort and functionality in the rooms, alongside family-friendly perks like a pool and games. While breakfast has mixed comments, I appreciate that the staff is friendly and accommodating.”
Hotel logo
Amelia BrooksLead Hotel Editor at Hotelairport
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Choose your ideal room style

Choose from family rooms, suites, flexible cancellation & more
King Room Hearing Access
2 persons
335 sq. feet 
1 King-size bed
Heating
Air conditioning
Queen Room Two Queen Beds
2 persons
335 sq. feet 
2 King Size Beds
Heating
Air conditioning
Queen Room Two Queen Beds Roll Shower Mobility Access or Non-Smoking
2 persons
335 sq. feet 
2 King Size Beds
Shower
Heating
King Room
2 persons
335 sq. feet 
1 King-size bed
Heating
Air conditioning
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Prices and Availability

Check availability and prices for your travel dates right now!

Facilities

Stay relaxed and refreshed just minutes from the airport
Facilities: Great
8.8/10Review score

General

  • No smoking on site
  • Wi-Fi
  • Free parking
  • 24-hour reception
  • Express check-in/ -out
  • Pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Allergy-free rooms
  • Lift
  • Vending machines
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness centre
  • Billiard tables

Services

  • Housekeeping
  • Shops/Commercial services

Dining

  • Snack bar
  • Bar/ Lounge area

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Board games

Facilities for people with disabilities

  • Toilet for disabled
  • Bathroom for disabled

Spa & Leisure

  • Indoor swimming pool
  • Leisure/ TV room

Room features

  • Air conditioning
  • Heating
  • Ironing facilities

Bathroom

  • Free toiletries

Media

  • AM/FM alarm clock

Room decor

  • Curtains
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Location info

1651 Western Avenue, Albany, New York, United States, NY 12203
Map view
1651 Western Avenue, Albany, New York, United States, NY 12203
Nearby
Shopping Area
Crossgates
1500 ft
Restaurants
Starbucks
5000 ft
1 Crossgates Mall Rd Crossgates Mall B231
Johnny Rockets
1900 ft
1 Crossgates Mall Rd
Auntie Anne's
3800 ft
1 Crossgates Mall Rd
Explore Albany
Explore Albany & Surroundings
Top Attractions
Activities
Dining
Entertainment
Crossgates Mall
10-minute walk
A premier shopping destination with over 200 stores, dining options, and an entertainment complex.
Stuyvesant Plaza
4-minute drive
An upscale outdoor shopping center with boutique stores, gourmet eateries, and vibrant landscaping.
Rensselaer Lake
7-minute drive
A serene spot offering fishing, walking trails, and beautiful views, perfect for a peaceful retreat.
Six Mile Waterworks Park
7-minute drive
A picturesque park featuring miles of trails, picnic areas, and scenic views along the water.
Albany Pine Bush Preserve
8-minute drive
A nature preserve with hiking and biking trails, showcasing unique ecosystems and native wildlife.
Outdoor Yoga Classes
10-minute walk
Relax with outdoor yoga sessions at local parks-check schedules for seasonal class availability.
Johnny Rockets
7-minute walk
Classic diner atmosphere serving burgers, milkshakes, and fries-perfect for a casual meal.
Starbucks
5-minute drive
Well-known coffeehouse chain offering a variety of beverages and light bites; a cozy spot for downtime.
Proctors Theatre
12-minute drive
Historic venue hosting Broadway shows, concerts, and events; check for family-friendly performances.
Live Music at The Hollow
12-minute drive
A lively bar featuring live music on weekends, showcasing local bands and various genres.
Getting around
City Centre
Albany14 min  ·  5.5 mi
Airports
Albany International (ALB)19 min  ·  7.7 mi
Bus
Bus stop3 min  ·  700 ft
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Public parking is possible on site for free.
Internet
Wireless internet is available in for free.
Breakfast
All visitors are offered a buffet breakfast for a fee. 
Children & extra beds
There are no extra beds provided in a room.  There are no cots provided in a room. 
Pets
Pets are allowed on request.
Number of floors:
5
Number of rooms:
94

Guest scores and detailed hotel feedback

Past guest experiences and opinions
Review score
Based on 272 verified reviews
8.4/10
Great
83%
Recommend
Cleanliness
9.0/10
Comfort
9.0/10
Facilities
8.8/10
Free Wi-Fi
9.2/10
Location
9.1/10
Staff
9.1/10
Value for money
8.4/10
Pros
Great location
Clean facility
Good breakfast
Cons
Unclean rooms
Guest reviews
based on 527 reviews
8.6/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
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FAQs
About Tru By Hilton Albany Crossgates Mall
What is the distance between Tru By Hilton Albany Crossgates Mall and Albany International Airport?
The hotel is located 8 km from Albany International Airport.
What are the check-in and check-out times at Tru By Hilton Albany Crossgates Mall?
Check-in is at 15:00 and check-out is by 12:00.
Is there parking available at Tru By Hilton Albany Crossgates Mall?
Free public parking is available on-site without prior reservation.
What recreational facilities can guests enjoy at Tru By Hilton Albany Crossgates Mall?
Guests can enjoy an indoor pool and a fitness center.
Does Tru By Hilton Albany Crossgates Mall offer breakfast options?
A complimentary hot breakfast is served daily from 6:00 AM to 9:00 AM.
Are there any dining options nearby Tru By Hilton Albany Crossgates Mall?
Nearby restaurants include El Charro Mexican Grill (0.5 km), The Standard Restaurant & Lounge (0.5 km), and Ruby Tuesday (1 km).
What amenities are featured in the guest rooms at Tru By Hilton Albany Crossgates Mall?
Guest rooms include air conditioning, a flat-screen TV, and premium bedding.
How far is Tru By Hilton Albany Crossgates Mall from the University at Albany?
The hotel is located 4 km from the University at Albany.
What business services are available at Tru By Hilton Albany Crossgates Mall?
Business services include a 24-hour business center and free local calls.
What accessibility features does Tru By Hilton Albany Crossgates Mall have?
The hotel includes features such as wheelchair access and accessible bathrooms.
How far is Tru By Hilton Albany Crossgates Mall from The Egg Center for the Performing Arts?
The hotel is located 14 km from The Egg Center for the Performing Arts.
Are there any entertainment options within Tru By Hilton Albany Crossgates Mall?
Guests can access billiard tables and a leisure/TV room for entertainment.
What languages do staff at Tru By Hilton Albany Crossgates Mall speak?
Staff at the hotel primarily speak English.
What unique features does Tru By Hilton Albany Crossgates Mall offer for family-friendly stays?
The hotel offers games in the lobby for relaxing social interactions and complimentary breakfast suited for families.

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Rooms and Guests2 Guests, 1 Room